Privacy Policy
Overview
This Privacy Policy explains how Mountain Machine Works, Inc. (“Mountain Machine Works,” “we,” “us,” or “our”) collects and uses information in connection with this website, located at mountainmachineworks.org.
Information We Collect
We collect customer information only through the following direct channels:
- Forms submitted on this website, including our Request a Quote / Manufacturing Inquiry form
- Quote requests
- File submissions, including drawings, specifications, or other project files you upload or send to us
- Email correspondence
- Phone calls
- Other direct inquiries you make to us
The information you provide may include your name, company name, email address, phone number, project or part descriptions, quantities, timelines, uploaded files, and any other details you choose to share with us.
How We Use Information
Information collected is used only to:
- Respond to your inquiry
- Evaluate manufacturing requests
- Prepare quotes and estimates
- Communicate with you about your project
- Provide the services you have requested
We Do Not Sell Your Information
Mountain Machine Works, Inc. does not sell customer information to third parties. Information you provide is used solely for the purposes described in this policy.
File Submissions
Drawings, specifications, and other files you submit are used solely to evaluate and quote your project and to fulfill any resulting order. We ask that you only submit files you have the right to share with us for this purpose.
Information Sharing
We do not share the information you provide except as necessary to respond to your inquiry, prepare a quote, fulfill a manufacturing order, or as required by law.
Data Retention
We retain information submitted to us for as long as reasonably necessary to respond to your inquiry, complete any resulting project, and maintain our business records.
Your Choices
If you would like to ask a question about information you have submitted to us, or request that we no longer contact you, please reach out using the contact information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
MOUNTAIN MACHINE WORKS, INC.
2589 Hotel Rd
Auburn, ME 04210
Phone: +1 (207) 480-2019
Email: billing@mountainmachineworks.org